how do you respond to e-mails?
In an age of instant communication many are accustomed to prompt response when sending a message to others. Unfortunately for some, a prompt response isn’t always a certainty.
How quickly do you respond to e-mails? Dr. Karen Renaud of the University of Glasgow tells us that people break down into three groups when replying to e-mails: relaxed, driven, and stressed.
Women, in particular, felt more pressure to respond quickly to a new email than men, she said.
‘The relaxed group don’t let email exert any pressure on their lives,’ Dr Renaud, an expert in computer science, said.
‘They treat it exactly the way that one would treat the mail: “I’ll fetch it, I’ll deal with it in my own time, but I’m not going to let it upset me”.
‘The second group felt “driven” to keep on top of email, but also felt that they could cope with it. The third group, however, reacted negatively to the pressure of email.